FAQs / Help
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email.
You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.
You will be greeted by a member of the Elf Airlines check in team in the entrance to Piglets Adventure Farm who will issue you with your valid boarding pass for your sleigh. The elves will guide you to the sleigh port where you will pass through elf security and wait to be called to the departure gate. We hope you enjoy your flight with Elf Airlines!
Please call - 01904 499183 - if we do not answer please leave a voicemail and we will be in contact with you as soon as possible.
Alternativley email - email@example.com